K-EXPRESS

Privacy Policy

Last updated:

2026-06-27

Policy version:

2026-06-27

Privacy Policy

Hanpumsokdal (hereinafter "Kexpress24") values users' personal information and complies with applicable laws.

Article 1 (Personal Information Collected)
The company collects the following personal information to provide the service.
1. SNS account information: WeChat, KakaoTalk, Line, etc.
2. Delivery destination information: recipient name, address, contact information, accommodation and stay information
3. Payment-related information: payment method, approval number, etc.

Article 2 (Purpose of Collection and Use)
Collected personal information is used for the following purposes.
1. Providing the product purchase agency service and confirming orders
2. Managing delivery progress and responding to issues, including real-time consultation and delivery information sharing through WeChat
3. Connecting payment services and preventing fraudulent use

Article 3 (Retention Period)
Users' personal information is retained for 6 months after order completion. However, records that must be preserved under laws related to e-commerce and other applicable regulations are securely retained for the period required by those laws.

Article 4 (Outsourcing of Personal Information Processing)
The company outsources work to external professional service providers as follows for smooth service operation.
1. Contractor: Korea PortOne (outsourced work: providing payment integration services and processing payment information)
2. Contractor: domestic delivery companies (outsourced work: performing product delivery)

Article 5 (User Rights)
Users may request access to, correction of, or deletion of their personal information at any time. Related requests can be processed through customer support.

Article 6 (Personal Information Protection Officer)
The company designates the following protection officer to oversee work related to personal information and handle user complaints.
- Officer: Wonjin Cho
- Email: kexpress2424@gmail.com

Article 7 (Personal Information Protection Measures)
The company implements modern technical security measures and reasonable management systems to prevent users' personal information from being lost, stolen, or leaked.

Article 8 (Contact Method)
All inquiries related to personal information may be submitted through email or official SNS channels, and the company will respond promptly.

Registered-item purchase agency notice

K-EXPRESS provides purchase agency service only for general consumer goods registered on this website. We do not purchase unregistered items or restricted items.

Restricted items

The following items are not registered as site products and are excluded from orders. If a restricted item is identified after payment, we will notify the customer and refund that amount or adjust the order.

• Medicines, OTC drugs, prescription drugs, eye drops, ointments, cold medicine, painkillers, digestive medicine
• Health supplements, alcohol, tobacco, e-cigarettes, adult goods
• Counterfeit goods, weapons, hazardous materials, flammable products, refrigerated or frozen foods
• Gift certificates, mobile vouchers, cash-equivalent products, high-value jewelry, and items restricted by law, couriers, or payment processors

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